If your vehicle has been impounded we completely understand that this is a very stressful situation for you. If you haven't already and you aren't sure where your vehicle might be, we recommend that you contact Douglas County Emergency Communications at 785-843-0250. They will be able to direct you to the correct tow provider or assist you with filing a stolen vehicle report. If we do have your vehicle, rest assured that it's safe. Our impound facility is fenced, with 24/7 security footage. Feel free to call us at 785-843-0052. Our friendly staff members are here to help!
During Business Hours:
Our office is staffed M-F 8a-5p. Feel free to stop by or call in with any questions.
Outside of Business Hours:
Our office is open for appointment only outside of business hours. We have an answering service dedicated to answering your questions all times of day or night. If they can't answer your questions, they'll transfer you to an on-duty driver or supervisor who will be of further assistance. If you need to pick up a vehicle, or belongings out of your vehicle, someone can meet you at our facility with one hour's notice. (Fees do apply for after hours services)
What To Bring:
Who Can Pick Up The Vehicle: